Water Bills Collection and Other Payments

payment

Schedule of Availability of Service:
Monday-Friday 8:00 am-5:00pm

WHO MAY AVAIL OF THE SERVICE: All BWD Concessionaires
WHAT ARE THE REQUIREMENTS: Notice of Billing / Statement of Account

HOW TO AVAIL OF THE SERVICE :

Step Applicant / Client Activity Duration of Activity Person in Charge Fees Form
1 Present Statement of Account to the Bill Collector Check and verify account name and account number. 1 minute Customer Service Assistant E (Bill Collector)   Statement of Account
2 Pay to the Bill Collector Process payment and issue Official Receipt. 1 minute Customer Service Assistant E (Bill Collector) As Billed Computerized Loose-leaf Official Receipt
3 Wait for the Bill Collector to release the Official Receipt Release the official receipt including the “stamped paid” statement of account. 30 seconds Customer Service Assistant E (Bill Collector)    
4 Receive official receipt and “stamped paid” statement of account Drop the “stamped paid” statement of account to the “tambiolo”. 5 seconds     “Stamped Paid” statement of account

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