Schedule of Availability of Service:
Monday-Friday 8:00 am-5:00pm
WHO MAY AVAIL OF THE SERVICE: New Service Connection Applicants
WHAT ARE THE REQUIREMENTS: Permit Excavation if necessary
HOW TO AVAIL OF THE SERVICE :
| Step | Applicant / Client | Activity | Duration of Activity | Person in Charge | Fees | Form |
|---|---|---|---|---|---|---|
| 1 | Fill out application form and attach all the necessary requirements. | Check and verify if the application is completely filled out and all the requirements are attached. Request client to pay to the bill collector. | 30 minutes | Customer Service Assistant E (Bill Collector) | Service Connection Contract/Service Application & Construction Order Form | |
| 2 | Pay at the Bill Collector | Process payment and issue Official Receipt either cash or loan. | 2 minutes | Customer Service Assistant E (Bill Collector) | 2,500.00 | |
| 3 | Contract Signing | Check if contract is completely sign. Release concessionaires copy of promissory note to SCAP applicants. | 2 minutes | Customer Service Assistant E | Promissory Note | |
| 4 | Attend Orientation Seminar |
Conduct Orientation Seminar regarding WD profile, policies, etc.
|
30 minutes | General Manager or Designated alternate | Attendance Sheet | |
| 5 | Submit the Application Form with the Official Receipt to the WMMC. | Site inspection for materials estimate including materials preparation. | 45 minutes | Store Keeper / Water Maintenance Man C (WMMC) | Store Requisition Slip (SRS) | |
| 6 | Wait for the scheduled time of installation within the day or a day after the application. | Installation of the new service connection. | 1 hour and 30 minutes | Water Maintenance Man C |
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