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Attending Concessionaires Service Request

Schedule of Availability of Service:
Monday-Friday 8:00 am-5:00pm

WHO MAY AVAIL OF THE SERVICE: All active concessionaires
WHAT ARE THE REQUIREMENTS: Service Request Form

HOW TO AVAIL OF THE SERVICE :

Step	Applicant / Client	Activity	Duration of Activity	Person in Charge	Fees	Form
1	Fill up service request form.	Record service request to log book and identify whether said requests are transfer tapping transfer of water meter change of water meter change of lock wing and brass replacement piece	2 minutes	Customer Service Assistant E	P 150.00 P 50.00 At Cost At Cost	Service Request Form
2	Submit service request form to the Water Maintenance Man C	Conduct and make inspection report.	1 hour	Water Maintenance Man C		Store Requisition Slip
3	Pay to the Bill Collector	Process payment and issue official receipt	2 minutes	Customer Service Assistant E (Bill Collector)		Bill of Materials Form / Computerized Loose-leaf official receipt
4	Submit Official Receipt to the Storekeeper	Prepare materials needed for the service request	15 minutes	Storekeeper		Store Requisition Slip
5	Wait for the scheduled time the WMMC attend the request within the day or a day after the request.	Fix the service request within the day or a day after the request.	1 hour	Water Maintenance Man C		Maintenance Order Form

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